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(805) 530-6596
monday - friday 8:00am - 4:30pm CST

Customer Service

  • Domestic Shipping & Delivery

    At Lawn Mower Tire Store we understand that equipment downtime can be a killer for your lawncare business.  We carry significant inventory to ship orders as quickly as possible and offer expedited shipping services for fast delivery.  Orders (and payments) received before 2pm CST are often shipped the same day!

    At this time we use only UPS for shipping services. Please note that UPS does not deliver to PO Boxes, so we will need a physical address to ship your order.

    While we do carry large inventories, there are unfortunate occassions when an item will be out of stock due to high demand.  If this happens you will receive an email informing you of the situation and you will be given the option to wait for the product to be restocked or receive a full refund.
  • International Shipping

    International Shipping Powered by
    Bongo International Checkout

    We have partnered with Bongo International to service our international customers.

    Once you have created your shopping Cart, choose the "Outside The U.S.?" button. You will be automatically transferred to Bongo's Secure International Checkout page where you will be provided with international shipping costs as well as duties and taxes for your shipment.

    Upon completion of your order, Bongo will charge your credit card for the entire purchase. We will ship the goods to Bongo's Global Distribution Facility where Bongo will process the order and transport the goods to your international address. There are no additional fees or registration processes with this service.

  • Privacy & Security

    We at Lawn Mower Tire Store understand the importance of protecting your personally identifiable information (PII), including your Name, Mailing Address, Email Address, and Credit Card Number.  Lawn Mower Tire Store is committed to minimize the use, collection, and retention of PII to what is strictly necessary to process your order.  We will not under any circumstances sell, trade, or rent your personal information to others.

    Lawn Mower Tire Store has employed prudent security measures, including Verisign SSL encryption, to protect PII during your shopping experience on our site. Please be sure to use a current web browser that can support strong SSL encryption.

  • Returns & Replacements

    Products purchased from Lawn Mower Tire Store can be returned for a full refund or exchange for any reason if each of the following conditions is met:

    • Written notice of the Buyer's intention to return the product is received by Lawn Mower Tire Store within fourteen (14) days after the Buyer's receipt of the product.  Written notice can be sent via email to sales@lawnmowertirestore.com;
    • The product is received by Lawn Mower Tire Store within thirty (30) days of the Buyer's receipt of the product;
    • The product has not been used in any way; and
    • The product has not been damaged in any way other than in transit before delivery to the Buyer.

    The Buyer will be expected to pay for return shipping unless Lawn Mower Tire Store made an error in processing of the order (i.e. shipped the wrong product).  If Lawn Mower Tire Store is responsible for the return shipping costs, a UPS label will be generated and emailed to the customer.  If the customer is paying for the return shipping, the customer is free to choose a freight service (UPS, FedEx, USPS, etc.). Once the returned product is received by Lawn Mower Tire Store and inspected for damage, a full refund will be issued to the buyer.  This process normally takes 24-48 hours once the returned product is received.  The refund will be delivered in the same format that it was received (Paypal or Credit Card Refund).

  • Ordering

    Lawn Mower Tire Store has been designed with you, the customer, in mind. The product catalog and search capabilities will make finding the tire, wheel, inner tube, or bearing for your application quick and easy. We have also designed a fast one-page checkout process that will make the buying process effortless.

    If at any time you would prefer to place your order over the phone or encounter difficulty finding a product or placing and online order, one of our knowledgeable sales representatives is only a phone call away. We can be reached at (805) 530-6596 during normal business hours.

  • Payment & Promotions

    Lawn Mower Tire Store has partnered with all of the major payment and checkout processing networks to ensure you can pay for your item with the method you feel most comfortable. We currently accept the following payment methods:

    • Visa, Mastercard, American Express, & Discover
    • Paypal

    Lawn Mower Tire Store offers various sales and promotions throughout the year.  The best way to stay informed of these special offers is to sign up for our Email newsletter.  The signup field can be found at the bottom of every page of our website.

  • Viewing Orders & Updating Account Information

    By creating a user account on Lawn Mower Tire Store you are able to view and track past orders within the My Account dashboard.  You are also able to update account information, including your Email address and shipping address, to make future checkouts faster.